Emergency Numbers in Georgia: 112, Ambulance, Police, and Tourist Help

Save Georgia's 112 emergency number and learn what to say, how the multilingual 112Georgia app works, and what tourists should prepare before a crisis.

Last updated: July 22, 2026

The one number every visitor and new resident should save in Georgia is 112. It is the country’s unified emergency number for police, fire/rescue, and emergency medical crews.

That simplicity matters because many online lists still repeat old or unofficial numbers for separate services. In a genuine emergency, call 112 and tell the operator what happened, where it happened, and which response appears necessary.

This page is designed to be saved offline. It covers the official emergency channel, the multilingual 112Georgia app, practical preparation, and what to do in several common situations without presenting non-emergency hotlines as substitutes for 112.

Georgia emergency number: 112

Call 112 when the immediate attendance of police, fire/rescue, or an ambulance is necessary. Georgia’s official 112 center lists examples such as:

serious injury, heavy bleeding, loss of consciousness, or another acute medical emergency;
fire, explosion, or a suspicious object;
a road collision with injuries or immediate danger;
robbery, violence, or an active threat;
a person in danger of suicide;
a situation requiring urgent rescue.

The service operates 24 hours a day throughout Georgia. The official 112 FAQ says it can be reached from fixed and mobile phones, without a city code, with a negative balance, and from a mobile phone without a SIM card, provided the phone is within mobile-network coverage.

The call itself is treated as an emergency service call. Do not use 112 for weather, exchange rates, hotel bookings, taxis, transport schedules, medicine information, or general enquiries. False and prank calls are prohibited and consume capacity needed by people in danger.

What to tell the operator

The official When to Call 112 guidance asks callers for three essentials:

What happened — describe the incident and the emergency services needed.
Where it happened — give the exact location.
Who is calling — provide your full name.

Speak clearly, answer the operator’s questions, and do not hang up until the operator finishes. Incoming calls are recorded.

Useful location details include the city or municipality, street and building number, apartment or floor, nearby landmark, road direction, trail name, or GPS coordinates. Georgian addresses can be difficult to pronounce under stress, so keep your accommodation address written in both Georgian and Latin characters.

If you are on a motorway or mountain road, explain your direction of travel and the last identifiable settlement, junction, kilometre marker, petrol station, or landmark. A dropped map pin or coordinates can be more useful than an approximate place name.

Languages available through 112

Georgia’s official 112 FAQ says call-takers can handle calls in Georgian, English, Russian, Armenian, Azerbaijani, and Turkish.

Start the call with the language you need: “English,” “Russian,” or the relevant language name. Use short, direct sentences. Avoid slang, long background explanations, and assumptions that the operator can see your exact position from an ordinary voice call.

If communication is difficult, ask a nearby Georgian speaker to help, but do not delay the call when someone is in immediate danger.

Install the 112Georgia app before you need it

The official 112Georgia mobile-app page describes a free Android and iOS app available in Georgian, English, Russian, Armenian, and Azerbaijani. Any person within Georgia can use it.

Its emergency functions include:

calling 112 while sending location coordinates when GPS is enabled;
text chat with a 112 call-taker when speaking is not possible;
a silent SOS feature for a situation in which making a call could increase the danger;
video calls intended for deaf and hard-of-hearing users, handled by sign-language call-takers.

The app requires setup and permissions. Install it, select the appropriate language, complete registration, allow location access as appropriate, and understand the buttons before an emergency. Do not “test” SOS or create a false call.

The silent SOS function has a specific consequence: the official page says that pressing it sends your location and dispatches police to that address. It is not a general assistance or check-in button.

Medical emergency or non-emergency care?

Call 112 for an immediate, serious health threat: loss of consciousness, severe breathing difficulty, major injury, heavy bleeding, suspected stroke or heart attack, serious allergic reaction, poisoning, or another condition where waiting for ordinary care would be unsafe.

For a non-emergency illness, prescription question, routine examination, or minor injury, contact an appropriate clinic, your insurer’s assistance line, or a qualified medical professional. Calling 112 for non-urgent medical information is specifically discouraged by the emergency center.

Tourists entering Georgia are generally required to carry health and accident insurance under the rules effective from 1 January 2026. Keep the policy number and assistance contact accessible, but call 112 first when delay would put someone at risk. Our Georgia travel-insurance guide explains the official GEL 30,000 minimum and border-document requirements.

This guide does not recommend individual hospitals or clinics. Capabilities, hours, contracts with insurers, and specialist availability change, particularly outside Tbilisi and Batumi.

Road collision

First protect life and avoid creating a second collision. If there are injuries, fire, leaking fuel, a blocked dangerous road, aggression, or another immediate hazard, call 112.

Tell the operator:

the road and direction of travel;
the nearest identifiable location;
how many vehicles and people are involved;
whether anyone is trapped, unconscious, bleeding, or in danger;
whether there is fire, smoke, fuel, cargo, or another hazard.

When safe, record the scene, licence plates, vehicle positions, damage, and contact details. Notify the insurer under its required procedure. Do not sign a document you cannot understand; request a translation or professional help.

If you plan to drive regularly, read the foreign driving-licence guide before assuming that a foreign licence, translation, or international permit is sufficient for your situation.

Fire, gas smell, or carbon-monoxide concern

Leave the immediate danger area and call 112. Do not operate electrical switches, light a flame, or remain inside searching for the source of a strong gas smell.

Buildings in Georgia can use different gas and electricity providers, so non-emergency utility contact numbers are not universal. Save the emergency/service number printed on your own utility bill or displayed by the building manager. When there is an immediate risk to life or property, use 112 rather than trying to identify the provider first.

Carbon monoxide cannot be reliably detected by smell. A working detector is an important precaution in accommodation with combustion heaters, boilers, fireplaces, or poorly ventilated appliances. Headache, dizziness, weakness, nausea, chest pain, or confusion affecting people in the same space can require urgent evacuation and medical attention.

Hiking, skiing, and remote travel

Mountain conditions can change quickly, and phone coverage is not continuous. Before leaving:

share the route and expected return time with another person;
download an offline map;
carry adequate power, clothing, water, and essential medication;
save coordinates for the accommodation, trailhead, and vehicle;
check whether the insurance covers the activity and evacuation;
turn back before weather, daylight, or ability becomes a crisis.

In an emergency, call 112 as soon as communication is available. State the activity, number of people, injuries, weather, equipment, last confirmed position, and coordinates. Preserve battery after sending the necessary information and follow the operator’s instructions.

Do not rely on a social-media group, accommodation host, or tour chat as the only rescue plan. They may help communicate, but 112 is the official channel for dispatching emergency services.

Violence, crime, and immediate personal danger

Call 112 when violence is occurring, a threat is immediate, or police attendance is urgently required. Move to a safer place if you can do so without increasing the danger.

The 112Georgia app’s silent SOS and chat functions may be useful when speaking would expose you, but learn how they work in advance. The official app says silent SOS sends location coordinates and dispatches police; GPS must be enabled.

After theft or loss without an immediate threat, contact the police through the appropriate local channel and notify your bank, mobile provider, insurer, and embassy as relevant. Block cards and devices promptly. Keep passport scans and critical account-recovery information somewhere other than the lost bag or phone.

Lost passport or consular emergency

An embassy does not replace police, ambulance, or fire/rescue services. Call 112 first for immediate danger, then contact your country’s embassy or consular service for issues such as an emergency travel document, notification of relatives, or guidance after a serious incident.

The Georgian Ministry of Foreign Affairs maintains an official page for foreign embassies and missions in Georgia. Some countries cover Georgia from an embassy in another state rather than maintaining a resident mission in Tbilisi, so save the correct emergency contact before travelling.

For a lost passport, an embassy will normally need identity evidence and may require a police report. Requirements differ by nationality; follow the issuing country’s instructions rather than an unofficial checklist.

Prepare an offline emergency card

Store a screenshot or paper note containing:

Emergency: 112
full name, nationality, and date of birth;
Georgian address and GPS coordinates;
local and home-country emergency contacts;
passport number and embassy contact, stored with appropriate security;
insurer, policy number, and assistance telephone number;
allergies, essential medication, and important medical conditions;
blood group only if medically confirmed;
vehicle plate and accommodation contact when relevant.

Do not place sensitive identity data on an unlocked phone screen. A short emergency-contact note can be visible while full document copies remain protected.

Five-minute arrival checklist

Save 112 in your phone.
Install and configure the official 112Georgia app.
Save your address in Georgian and Latin characters.
Download an offline map of the area.
Save your insurer’s assistance contact and policy PDF.
Save the correct embassy or consular emergency contact.
Add an emergency contact to the phone’s medical/lock-screen system.
Check smoke and carbon-monoxide protection in longer-term accommodation.
Tell someone your route before remote travel.

Official links

Emergency information can change, and this page is not medical, legal, or security advice. In an immediate emergency in Georgia, call 112 and follow the operator’s instructions.